The Community Hub within Brighter Nights' platform empowers you to cultivate a vibrant community centered around your lighting solutions, while seamlessly supporting customers through various channels.

Within this hub, customers can contribute four distinct types of content: Ideas, Questions, Problems, and Discussions, each serving a unique purpose.

• Discussions: Facilitate engaging conversations where customers can deliberate and collaborate on topics related to Brighter Nights' products and services.

• Questions: Provide a space for customers to inquire about specific aspects of your offerings. Address these queries directly within the hub to build trust and maintain an organized repository of information by marking questions as 'answered'.

• Problems: Enable customers to report issues they encounter with your products or services. Detailed descriptions of these problems offer actionable insights, allowing you to convert them into support tickets and keep customers informed about their resolution status.

• Ideas: Encourage customers to share innovative suggestions that could enhance Brighter Nights' offerings. Allowing the community to vote on these ideas fosters a democratic environment and can guide future developments.